Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

We ship to the United States only. Standard shipping takes 5–8 business days from the date your order ships. You will receive a tracking number by email as soon as your order is on its way.

Shipping Rates

Standard shipping — $4.99
Free shipping on all orders over $50

Order Tracking

Once your order ships, you will receive an email with your tracking number. You can use this to follow your order every step of the way.

Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please contact us at lumiereandco.business@gmail.com within 7 days of the expected delivery date. We will send a free replacement immediately — no questions asked.

Questions?

Contact us at lumiereandco.business@gmail.com and we will respond within 24 hours.